Every single item posted on our website is 100% authentic. All our items come with paperwork, and/or serial numbers verifying the authenticity of the product. All items are guaranteed brand new. We do not sell any used items, or factory defects. ModaQueen is an online-based company with low overhead costs. We buy in large quantities, thus we are able to sell in lower prices. Our sources are sometimes the same as the ones for the major department stores and boutiques. For the older but always classy styles that we carry, we buy the items from authorized dealers, and vendors at clearance sales. The newer styles, we buy directly from resellers in Europe. It usually takes 1 business day for your order to be processed. Our preferred shipping carrier is UPS, and we offer Ground Shipping, 3-Day Select, 2-Day Air, and Next Day Air. We only charge tax for items being shipped to the State of California.
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